need a hand? we're here.

Email rissme@theassemble.in from the address on your account if you can, so we can find you quickly. It helps to put a few words in the subject, such as Billing, Account, Safety or Bug, and to include screenshots and your phone model for bugs.

Rissme is built by Assemble Innovations. This is our single contact address for support, legal, privacy and press questions.

You can also open a support ticket inside the app, with screenshots, and follow its replies there from the Help screen. We usually reply within 2 days, and safety reports are looked at first.

If someone is in danger, contact local emergency services first (112 in India).

• Delete my account: see how to delete your account.
• Cancel or ask about a charge: see subscriptions & refunds.
• Report or block someone: open their profile or chat in the app and tap Report or Block. See our community guidelines.
• Something involving a child or a minor: see our child safety standards.
• My data and privacy: read our Privacy Policy.
• Verification and safety features: see our Safety page.

If you want to raise a formal complaint, our Grievance Officer's details and the timelines we follow are on the Grievance Officer page.