how billing works, in plain words.

Rissme is free to use. Everything below is optional.

• Rissme Subscription comes in two tiers, Silver and Gold. Each tier is a subscription you can take weekly (7 days) or monthly (30 days). Current prices and what each tier includes are on the Rissme Subscription page, and the exact price is always shown in your store before you confirm.
• Boosts put your profile at the front of the deck in your area for one hour. Every Silver and Gold plan includes some, credited when the plan starts and again at each renewal. You can also buy Boost packs, which are one-time purchases.
• AI Match slots are one-time purchases that give you an extra AI Match when you have used your free ones.

There is no free trial or introductory offer at the moment.

• All purchases are made through Google Play on Android or the Apple App Store on iPhone. We do not take payments any other way, and we never see or store your card details.
• A Silver or Gold subscription renews automatically at the end of each weekly or monthly period, at the price shown when you subscribed (or the new price, if the store has notified you of a change and you have agreed to it), until you cancel.
• On iPhone, payment is charged to your Apple ID at confirmation of purchase. Your subscription renews automatically unless you cancel it at least 24 hours before the end of the current period, and your account is charged for renewal within 24 hours before the period ends.
• On Android, your Google Play payment method is charged at purchase and again at each renewal until you cancel.
• Boost packs and AI Match slots are charged once, when you buy them. They do not renew.

Prices are in Indian rupees. Any applicable taxes are shown by the store at checkout.

Subscriptions are managed in your store account, not inside Rissme, so cancelling Rissme from your phone settings is the only way to stop renewal.

On Android (Google Play): open Google Play, tap your profile picture, choose Payments & subscriptions, then Subscriptions, pick Rissme and tap Cancel subscription. You can also go straight to your Google Play subscriptions.

On iPhone (App Store): open Settings, tap your name, choose Subscriptions, pick Rissme and tap Cancel Subscription. You can also open your App Store subscriptions.

• After you cancel, you keep your Silver or Gold benefits until the end of the period you already paid for. It then ends and you are not charged again.
• Deleting your Rissme account does not cancel your subscription. Cancel in your store first, or the store may keep charging you.
• Uninstalling the app does not cancel your subscription either.

If a renewal payment does not go through, Google Play or Apple may keep retrying for a while. During that grace period you keep your access. If the payment is still not fixed, your Silver or Gold benefits pause until you update your payment method, or the subscription ends. Update your payment method in your store account to resume.

• Because you pay Google Play or Apple, refund requests are decided by them under their own policies. We cannot issue a refund ourselves.
• To ask for a refund on Android, use Google Play refund help. On iPhone, use Report a Problem.
• If a store refunds a Silver or Gold subscription, your Silver or Gold benefits end for that purchase.
• Boosts and AI Match slots are used up as you apply them. Whether a one-time purchase can be refunded is the store's decision under its policy.
• If you paid and something did not unlock, or you were charged in error, email us and we will look into it.

We may change prices, plans or what a plan includes. When a subscription price changes, the store tells you and asks for your agreement where the law or its rules require it. A change never alters the period you have already paid for. You can switch or cancel a plan at any time in your store subscription settings.

Email rissme@theassemble.in with the email on your Rissme account and the store receipt, and we will help. See also our Terms of Service and Support page.